Locate the documents
There may be airtime terms, a handset repayment schedule and optional services. Write down the end date and contracting party for each. A single monthly total does not establish a single obligation.
Inspect the change
An upgrade can depend on settlement, a return or a condition assessment. Get the exact criteria before handing over the existing device. Keep proof of dispatch and photographs where a return is required.
Think about the existing phone
Battery condition, software support and accessibility can be more relevant than a new model name. We help explain the comparison questions; we do not arrange a phone, credit or subscription.